Shipping And Delivery Policy

Shipping Policy

At Lyvetta, we value you as our customer and strive to make your shopping experience delightful and seamless. Every order is a step toward bringing joy to your wardrobe, and we are committed to ensuring transparency and reliability throughout the process. Please take a moment to review our Shipping Policy to understand our terms and processes fully.

Processing Time

We typically dispatch orders within 24 hours of receipt. However, if you place an order on Friday evening or over the weekend, it may take a bit longer. Rest assured, we are dedicated to preparing your order promptly and efficiently.

During peak times or periods of high demand, processing may take 2 to 3 business days, but we always do our best to minimize delays.

Shipping Time

We offer free standard shipping on all orders. If upgraded/express shipping is available, costs will be shown at checkout.

While most orders arrive much quicker, please allow 6-10 business days for delivery. Delays may occur due to international shipping or customs processing, but we will always work diligently to ensure your order reaches you as soon as possible.

Tracking Your Order

When your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your package on our Order Tracking Page.

If you encounter any issues with your tracking number or do not receive one, please don’t hesitate to contact us at info@lyvetta.com. We’re here to help every step of the way.

Unexpected Delays

In rare instances, your package may take longer to arrive than the estimated delivery time. This is often due to customs processing, which is beyond our control. If your order experiences significant delays, please reach out to us at info@lyvetta.com and we will do everything we can to assist you.

Customs, Duties, and Taxes

We strive to provide a seamless shopping experience by including customs duties and taxes in your purchase whenever possible. In most cases, no additional fees are applied upon delivery. However, customs regulations vary by country, and in rare instances, your local authorities may assess additional import duties or taxes.

Should you be charged any unexpected fees, these are the responsibility of the customer. We recommend checking with your local customs office if you have concerns about potential charges. If you do encounter unexpected costs, please contact us at info@lyvetta.com and we will do our best to assist you.

A Commitment to Our Customers

Your satisfaction is our priority. We strive to make the ordering and delivery process as smooth as possible. If you have any questions, concerns, or suggestions, our dedicated customer service team is just an email away. Every effort we make is aimed at ensuring you receive not just our products but also our care and attention.